Mr. Balakrishna the PRO and R&D head of the factory explained the uniqueness of the factory and process involved in the production of the soap. The factory operations consisted of 3 stages -preparation, conversion, and the finishing product. Initially the soap is in a liquid state which is then converted into a solid soap with added fragrance and finally packaging. Students were shown the KSDL museum that had a valuable repository of information regarding the origin and achievement so the company. Students had the opportunity of gaining knowledge about the entire manufacturing process and marketing activities of the company.